How to Request Website Updates

Need a change on your website? Just ask. GrowthFlow360 by HMA makes updates simple. Here’s how it works.

1. How to request a change

Tip: Send your request from your registered email or phone, tell us which page or product it’s about, and include photos if you have them.

2. What goes live automatically

These changes are published right away, after an automatic preview check:

  • Product prices, names, descriptions and photos
  • Text edits, typos, hours, phone and address
  • New FAQs, blog posts and videos
  • Banner and promo image swaps, seasonal announcements

3. What needs a quick review first

The GrowthFlow360 team reviews these before publishing, usually the same business day:

  • Forms, lead routing, notification emails and tracking
  • Medical, legal or insurance claims, guarantees and service pricing
  • New pages, menu or layout changes, removing pages or products
  • Domains, DNS, redirects, SEO titles and URLs
  • Anything involving patient data (HIPAA)
  • Anything with added cost
  • Requests from unregistered contacts, or unclear requests

4. What we never do by request

For your security, these are handled by the GrowthFlow360 team directly, never through a change request:

  • Logins, passwords and access credentials
  • Deleting data
  • Legal or privacy policy rewrites

5. What happens next

  1. Confirmation: we confirm we got your request.
  2. Preview link: you see the change before it goes live.
  3. Live! Your update is published.

Every change can be undone.

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